|What||Where||When||How||Why|| Why Not!
We are a Shimano Service Partner:
This means quite a lot to us. Thanks to Shimano and Madison (UK distributors) for recognising our knowledge.
We are Gold members of The Association of Cycle Traders:
We proudly support Bike Hub:
We also members of The Federation Of Small Businesses:
We Bloody Love Bikes We Do:
But, occasionally, we're not friends.
Here's collection of cyclery-related songs:
A) The Mixtures - Pushbike Song (1970 original Australian video).
same with your grandparents dancing on Top Of The Pops. Another from French TV 1971. Funnier one.
B) Mungo Jerry's version.
C) Y N RichKids - My Bike (2013).
Back to top
If we're NOT OPEN when we're meant to be, we're either:
RCE's 2020 Recuperations, Recreations and Holidays:
Every human-made product & every process toxifies our Eden a little bit more. How businesses will tell you that!?. That is we're in the 'repair biz' first and 'sales biz' second. We wont routinely replacing parts because they increase our profits. Although we lose out, we sleep sounder each night.
Every customer & every bike is unique - each have their individual & particular needs. Therefore each is treated uniquely.
We believe that The Bicycle is greatest means of mechanical transport - of all time!
We enjoy our work, but not here to be famous or rich - just to good and put food on our table.
We're so confident of our workmanship. So much so that we can nearly-always provide a 28-day guarantee on our works. Not sure if any other bike workshop states it so clearly. Of course this excludes user-error, abuse, wear, etc. We cannot guarantee against buckled wheels and puncture (apart from one set of tyres where you'll never get a puncture).
John Kemp Starley was the bike's father. We strive to be his disciples.
Back to top
Decades of knowledge, experience, expertise, tooling & facilities allows us to cater for 99% cyclists.
RCE's aim to maximise your:
We knows that each bike is unique - they are neither manufactured, nor assembled to our finesse standard (e.g. correctly torqued, lack of anti-seize paste on critical components, poorly adjusted, etc.). Furthermore, the first 100miles of a new bikes, and it's subsequent fine-tuning, is the most-critical stage of it's life - get any of that wrong and it'll cost more later. Also, consider you and your friend's (same model of) bikes - they will wear differently and require different interventions.
We're fully aware of the 6 reasons your steed's not at it's best:
We DON'T 'service' bike - in fact we ain't got a clue what that even means. We've seen others examples of brake cable & pads replaced in a 'brake service' (at £x plus parts) when simple adjustments were really required - all to boost the till. Also, we can't see the point of a (e.g.) 'brake service' if the transmission system worn out. Not good for the biosphere!
Our standard-practice is to carry out a 40-point visual ASSESSMENT of each bike. We get to look at the whole bike, address only those issues which need tackling to achieve an accurate estimate price of getting your steed smiling again. Assessments are usually done within 24 hours of presentation, starts at a very cheap £12.50. We'll call you with a list of:
Punctures are done 'Whilst You Wait'. 95% of the time. Starts at £9 labour.
We don't advertise, nor do we tout for customers - we've already got hundreds of regular & loyal users. We expect new customers to be referred via word-of-mouth recommendations from our existing users.
Tuition: whether you're wanting to change inner tubes or completely maintain/rebuild your bike(s), RCE is probably the only outlet which provided detailed tuition. It's not theoretical - it's hands-on and you will get your hands dirty. You'll get our full attention and It's done at your pace. You will learn techniques and detail you won't find online. It's not cheap at all (£40/half-hour minimum period, £60/first hour, £50/hour thereafter and £270/6-hour day ()). Although we can operate on a one-to-one basis, we expect you bring a friend, thereby halving the price and having someone else to practice with away from the workshop. May be the cheapest £££s you'll ever spend on your bike. Most participants have 'gifted' this fee from a loved-one.
Donations: Each year we are thankful for all the bikes & components given to us. What we can't use, we sort and re-cycle. In 2019 we gave bikes to local kids. For 2020 we already got 20 children's bikes to over to selected schools in Leeds - no monies will change hands. Thank You all for your consideration and for allowing us to re-use/re-purpose your gifts. Note: We are not a charitable organisation and we cannot collect items.
Back to top
Minimum Fees: RCE will not work for free. We are running a legal business with all it's overhead costs. We charge for EVERYTHING (tyres inflation, saddle adjustments, etc. Note: every techie, in any industry will assume legal liability for intervention on any product. Most other shops have a minimum fee of £6 (one shop in the city centre used to charge £10 plus parts just to fit a bottle cage). RCE starts at £2 for tyre inflation.
We've never claimed to be cheap. Likewise, we've never claimed to be expensive - just appropriate.
We don't lend out tools! But we do sell tools (new and pre-loved).
Don't tolerate the; thieves, morons, abusive, violent, window-shoppers, time-wasters, intoxicated, et al.
Don't replace frame tubing (see Woodrups, Bob Jackson, Ellis Briggs and Chris Marshall for sort of repair). But can you frame alignments
Don't 'service' suspension forks and shock-units (see Garage Bikes in Morley).
Don't do social media. No email, no twitter, etc. - too busy sorting bikes.
We're not white! - just so you know. Proudly "shit-skinned" - shades of the Asian sub-continent brown.
Back Street - yes, really!
Ugly - premises (wipe your feet on the way out).
Ugly - 'boat-races' (teeth like a row of condemned cottages, elephant-eared, more hair on our backsides than on our heads, nose the shape & size of the Matterhorn - quite Quasimodo-like - you can't un-see).
Don't know everything about everything cyclery. Our present minion's only had 45,000 hours learning The Craft.
Just look at all our negative Gaggle (sic) reviews here. We've got many haters and expect more in the future - if you can't behave yourself around us, you will leave with 'sour taste'. These reviews are of little concern to us. We're not phased nor triggered. Although we can challenge negative reviews with the Big G, being believers of free-speech, we won't. In fact, those -ve comments actually works for us - keeps the riff-raff away! As said before: we expect new customers to be referred via word-of-mouth recommendations from our existing users.
CCTV, audio, inside & out (just so you know).
Not Yorkshire Folk! Weerr ee-ba-gum, ekee-thump, proper Hot-Top, and proud o'it: LANCASTRIAN!
Customer Attitude determines Customer (don't be an a***hole, and we both might get somewhere).
Storage - Bikes & items not collected withing 10 working days of initial contact will be regarded as "STORED" and charged £5/work day. After a further 10 working days, will the deemed "ABANDONED", repurposed to recompense.
Back to top
We keep an occasional blog for; sale stuff (bikes, parts & accessories), want's, sales, give-aways, music, TPIs (Thought-Provoking-Ideas) and what-not. https://rceblog.wordpress.com/.
Back to top
Our true owners is a partnership between ourselves and our long-standing, regular & loyal customers. It don't matter how brilliant we may be, without them, RCE is NOTHING!
Let's not forget all those who educated and trained us in our endeavours. We been very lucky to have industry-experienced facilitators as our teachers.
Our 20+ suppliers - all UK; importers, Manufactures, Wholesalers, Local suppliers and Friends. We can buy products cheaper elsewhere, we chose not to! - maintaining British jobs.
Finally, a Thank You goes to our multi-cultural premises providers, without whom we'd be shopless. They are: Mr. M (of Jewish stock) for the workshop and front-of-house, Mr. N (of Pakistani stock) for our secondary storage unit, and Mr. B (of Christian stock) for our tyre dept. & display areas. RCE is the token Hindooooo.
The Daily "WE":